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Privacy Policy
How CCL Peptides Solutions collects, uses, and protects your information.
01Introduction
This Privacy Policy explains how CCL Peptides Solutions (“CCL,” “we,” “us”) collects, uses, and protects information when you visit our website or place an order. By using the website, you consent to the practices described here.
02Information We Collect
Information you provide
- Contact & order details: name, email address, phone number, billing and shipping address.
- Account information: if you create an account, your login credentials and order history.
- Communications: messages you send us through forms, email, or phone.
Information collected automatically
- Usage data: IP address, browser type, device information, pages viewed, and referring URLs.
- Cookies & similar technologies: as described in Section 5.
We do not intentionally collect sensitive personal information, and we ask that you not submit it through our forms.
03How We Use Information
- To process, fulfill, and ship your orders, and to provide order updates.
- To respond to inquiries and provide customer support.
- To operate, maintain, secure, and improve our website.
- To detect and prevent fraud, abuse, and violations of our Terms.
- To comply with legal obligations and, where permitted, to send service or marketing communications you may opt out of.
04Legal Bases for Processing
Where applicable law requires a legal basis, we process personal information to perform our contract with you (order fulfillment), for our legitimate interests (website security and improvement), to comply with legal obligations, and with your consent (where required, such as certain marketing or cookies).
05Cookies & Tracking
We use cookies and similar technologies to keep your cart working, remember preferences, understand site usage, and improve performance. You can control cookies through your browser settings; disabling some cookies may affect site functionality. If analytics or advertising tools are enabled, they are described here.
06How We Share Information
We do not sell your personal information. We share it only as needed with:
- Service providers who help us operate (payment processors, shipping carriers, hosting, email, and analytics providers), under appropriate confidentiality obligations.
- Legal & safety recipients where required by law, to enforce our Terms, or to protect rights and safety.
- Business transfers in connection with a merger, acquisition, or sale of assets.
07Data Retention
We retain personal information for as long as necessary to fulfill the purposes described here, including order records for tax, accounting, and legal compliance, after which it is deleted or anonymized.
08Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information, including encryption in transit (SSL/TLS). No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
09Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, to opt out of marketing, and to request a copy of your data. To exercise these rights, contact us using the details below. We will respond within the timeframe required by applicable law.
10Children's Privacy
Our website and products are intended only for persons aged 21 and over. We do not knowingly collect personal information from minors. If you believe a minor has provided us information, please contact us so we can delete it.
11Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
12Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date reflects the latest revision, and material changes will be posted on this page.
13Contact
To ask about this policy or exercise your rights, contact us: